At 1DRIV3R, we offer much more than simple transport for your business trips. We guarantee a reliable, luxurious, and stress-free experience tailored to your needs. Choose 1DRIV3R for your journeys and discover the difference a professional chauffeur service makes.
1 — COMPANY IDENTITY
The service is operated under the 1DRIV3R brand.
Company: 1DRIV3R
Legal form: Simplified joint-stock company with a single shareholder (SASU)
Registered office: 49 Route du Val de Gorbio 06500 Menton
SIREN: 951 402 643
Email: contact@1driv3r.fr
Telephone: +33 6 30 17 45 63
2 — PURPOSE
These General Terms and Conditions of Sale (GTC) set out the terms and conditions for booking and carrying out chauffeur-driven transport services offered via the website 1driv3r.fr and through any other booking channel (telephone, message, partner, platform).
Services are carried out exclusively by prior booking.
3 — SERVICES
The services offered notably include:
Transfers over all distances
Airport / train station transfers
Chauffeur hire service
Business and event travel
The vehicles and categories displayed are indicative. In the event of unavailability, an equivalent or higher category vehicle may be provided at no extra cost.
4 — BOOKING
All bookings become firm and final upon written confirmation (email, message, or platform) and acceptance of the price.
The customer must provide accurate information:
Name
Telephone number
Pick-up address
Destination
Time
Number of passengers
Luggage
Flight number if applicable
Any error or omission may result in an additional charge or the inability to provide the service.
5 — RATES
Rates are quoted in euros.
They may be:
Fixed-rate
Hourly (hire service)
Calculated based on distance / duration / vehicle category
Additional charges may include:
Waiting time
Tolls
Parking
Night-time hours
Bank holidays
Specific requests
The price confirmed at the time of booking shall prevail.
6 — PAYMENT
Payment may be required:
Upon booking
Prior to pick-up
On board
Via payment link
Accepted payment methods: credit/debit card, bank transfer, cash (subject to legal limits), partner platform.
Any late payment may lead to the suspension of services.
7 — CANCELLATION
Free cancellation up to 24 hours before pick-up.
Between 24 hours and 3 hours: 50% of the price charged.
Less than 3 hours or no-show: 100% charged.
For hourly hire and events: specific conditions detailed in the quote.
8 — WAITING TIME
Airports:
The chauffeur tracks the flight in real time.
60 minutes of complimentary waiting time after landing.
Other pick-ups:
15 minutes of waiting time included.
Beyond that: charged per fraction of time commenced.
9 — CUSTOMER DELAY
In the event of a delay on the part of the customer, waiting time will be billed.
Beyond a reasonable period without contact, the trip is considered a no-show.
10 — CUSTOMER OBLIGATIONS
The customer undertakes to:
Respect the vehicle and the chauffeur
Wear a seatbelt
Not smoke
Not consume illicit substances
Not damage the vehicle
Any damage or exceptional cleaning required will be invoiced.
11 — LUGGAGE
The amount of luggage must be declared.
Transport remains subject to vehicle capacity.
Refusal is possible if not compliant with the booking.
12 — CLAUSE — LUGGAGE CONTENTS
The carrier's liability relates solely to the transport of luggage and not to its contents.
The customer remains solely responsible for the items placed inside their luggage, particularly valuables, documents, cash, jewellery, and electronic or professional equipment.
It is the customer's responsibility to keep any fragile or valuable items with them. No reimbursement may be claimed in the event of loss, damage, or theft of the contents of luggage.
Luggage is deemed to be closed and properly packaged by the customer. The chauffeur is not required to check its contents.
13 — SAFETY
The chauffeur may refuse pick-up if safety is compromised (dangerous behaviour, state of intoxication, overloading, etc.). No refund will be due in this case.
14 — LIABILITY
The company is bound by an obligation of best endeavours.
It cannot be held liable for:
Delays due to traffic
Weather conditions
Administrative restrictions
Events of force majeure
Liability is limited to the amount of the service.
15 — PARTNERS
Certain journeys may be carried out by licensed partner chauffeurs. The same service standards apply.
16 — CLAIMS
Any claim must be submitted within 7 days by email with details and supporting documentation.
17 — PERSONAL DATA
Data is used solely for the management of bookings and customer relations.
It is not resold.
The customer may request access, rectification, or deletion.
18 — APPLICABLE LAW
These GTC are governed by French law.
Any dispute falls within the jurisdiction of the competent courts of the company’s registered office.
19 — ACCEPTANCE
Any booking implies full and unreserved acceptance of these GTC.
